Returns - policy

Please email us at if there is a problem with your order. As soon as we are aware, we can deal with it and resolve it quickly.

We make every effort to check the product, sizing guides and shipments and ensure all products we deliver are as detailed on our website. We’re sure that you'll be happy with your Suitably Sporty purchase but we know there will be occasions where item(s) need to be returned or exchanged. Our goodwill returns policy is in addition to your statutory rights and it means that if you are not happy with your purchase you can return your item(s) within 28 days of receipt of your order for a full refund. 

How to return an item

Pack the item up securely and make sure you include the Returns Form with your name, contact details and order number on it. You can download this below and you can also reuse our postage bag.

Please make sure that items are returned in the original new, unused condition and in original packaging with any labels/tags still attached – the goods must be in fully resalable condition.  If any item is not in its original condition, is damaged or looks to have been worn the refund will be discretionary.

Send the items back to us. Customers are responsible for the return postage and will be liable for the goods until received by us. Please return by whatever means you feel appropriate eg Royal Mail, Yodel etc 

Please send the items back in good time ensuring that your returned items are received within 28 days from the date you received them, otherwise your refund may be refused. 

A refund will be credited to your original payment method within 14 calendar days of us receiving the returned goods. We are not liable and cannot take any responsibility for any bank charges that you may incur during the refund process.

Faulty items

We pride ourselves on our excellent customer service and we make sure that all items are thoroughly checked before being despatched, so we would not expect you to receive faulty items. However, if an item is damaged please contact us straight away.

Please take photographs of the damaged item and email the photographs along with a brief description of the problem.  Please email as soon as possible to

Where an item is found to be faulty we will refund the cost of the return postage (please use a 2nd class postal service and ensure that you obtain proof of posting).

Returns address:

Our returns address is:

Suitably Sporty Ltd
Piperwell Cottage
Piperwell Lane

Returns form:

You can download and print a copy of our Returns Form here.

Other problems

If you have any other problems with your order, please contact us as soon as possible on so we can resolve quickly.




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